In the mining industry, component repair is a process that involves significant challenges. From the request to the delivery of the repaired component, several stages can cause delays and affect the effectiveness of this procedure. In this article, we will explore how to optimize component repair times, identifying opportunities to streamline the process and analyzing real cases.
The timing of a repair process
Before delving into the case studies, it is essential to understand the different times that make up a repair process. According to data collected by Aisoncore over the past few months, it has been possible to identify that more than 60% of component repair time is spent on tasks that have to do with governance and administrative management.
Source: Aisoncore
These percentages provide a clear picture of how time is distributed at each process stage. Now, we will explore specific cases where these times were optimized and the results obtained.
Case 1: High management problems
In a scenario where repair management times were excessively long, the management platform was implemented with a focus on making visible and alerting about the barriers detected in the process. The results were significant: it was possible to streamline and accelerate supplier response times, achieving a 64% reduction in pending repair orders. This is a clear example of how a technological platform can make a difference in process optimization.
Case 2: Data-driven repair management
Another interesting case is that of a company with a high volume of component repairs, which greatly made follow-up difficult. A technological project was implemented with special emphasis on having a dashboard for data tracking of the component under repair. In this way, they could begin to have a holistic view of their assets, where they were, where they were, and be able to generate action plans to improve the process. Finally, the company went from a random and non-measurable follow-up to obtaining information on the status of 100% of its components.
Optimization opportunities
The cases mentioned above demonstrate that there are concrete opportunities to optimize component repair times. Below, we highlight some actions that can be implemented:
- Process automation: Use technological tools that allow the monitoring and control of the stages of the repair process, thus reducing the time spent on manual management.
- Improved communication with suppliers: Establish efficient and transparent communication channels with repair suppliers, which will speed up the evaluation, approval, and delivery of quotations.
- Data analysis: Use collected information to identify patterns and trends, allowing to anticipate recurring problems and improve the efficiency of the repair process.
- Staff training: Provide training programs that equip staff with the necessary skills to interpret and use component data, enabling them to make informed decisions and streamline management.
Optimizing component repair times is an achievable goal if the right strategies are implemented. The above cases and opportunities demonstrate that technology, data analysis, and improved communication are key to streamlining the process and obtaining positive results. Let’s not forget that every day new opportunities arise to optimize time and improve efficiency in the repair of components, so it is important to keep updated and open to new solutions.