Aisoncore Privacy Policy

  1. Introduction: At Aisoncore SpA (hereinafter, "We", "Our Company"), we are committed to protecting the privacy of our users (hereinafter, the "User"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website www.aisoncore.com (hereinafter, the "Website") or use our services, including information related to your interest in or purchase of our mining software. By using our Website, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
  1. Information We Collect: We may collect the following types of information:

a) Personally Identifiable Information (PII) :

  • Name, email address, phone number, title, company name, postal address.
  • Billing and payment information (in case of transactions).
  • Any other information you voluntarily provide to us (for example, through contact forms, software demonstration requests, technical support).

b) Non-Personally Identifiable Information:

  • IP address, browser type, operating system, Internet service provider (ISP).
  • Pages visited on our Website, time spent, links clicked, dates and times of access.
  • Aggregate demographic information.
  • This information is often collected through cookies and similar technologies (see our Cookie Policy).
  1. How We Use Your Information: We use the collected information for the following purposes: – To provide, operate, and maintain our Website and software services. – To process your requests, orders, and transactions related to our mining software. – To improve, personalize, and expand our Website and services. – To understand and analyze how you use our Website and services. – To develop new products, services, features, and functionality. – To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes (always with your prior consent where required). – To send periodic emails. – To detect and prevent fraud and abuse. – To comply with legal and regulatory obligations.
  1. Legal Basis for Data Processing (especially relevant if you operate in or with the EU/EEA): We process your personal information based on: – Your consent: For specific purposes such as direct marketing or the use of certain cookies. – Performance of a contract: When necessary to fulfill our contractual obligations to you (for example, when acquiring a software license). – Our legitimate interests: Such as improving our services, preventing fraud, and for administrative purposes, provided that these interests are not overridden by your legal rights. – Legal obligations: To comply with applicable laws and regulations.
  1. How We Share Your Information: We do not sell, trade, or rent your personally identifiable information to third parties. We may share your information in the following limited circumstances: – Service Providers: With trusted third parties that assist us in operating our Website, conducting our business (e.g., payment processors, hosting service providers, analytics services, email marketing services), or providing services, so long as those parties agree to keep this information confidential. – Business Transfers: If Aisoncore SpA is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will notify you before your personal information is transferred and becomes subject to a different privacy policy. – Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). – Protection of Rights: To protect and defend the rights or property of Aisoncore SpA, and to protect the personal safety of users of the Website or the public.
  1. Security of Your Information: We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
  1. Data Retention: We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  1. Your Data Protection Rights: Depending on your location, you may have the following rights regarding your personal information: – The right to access – You have the right to request copies of your personal information. – The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. – The right to be forgotten/deleted – You have the right to request that we delete your personal information, under certain conditions. – The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions. – The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions. – The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions. – The right to withdraw consent – If the processing of your data is based on consent, you have the right to withdraw it at any time. To exercise any of these rights, please contact us using the information provided at the end of this policy.
  1. Children's Privacy : Our Website is not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information from our servers.
  1. International Data Transfers: Your information, including Personal Information, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside of Chile and choose to provide information to us, please note that we transfer the data, including Personal Information, to Chile and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
  1. Changes to this Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
  1. Contact If you have any questions about this Privacy Policy, you can contact us: contacto@aisoncore.com.